Experiential Content
Experiential Marketing Platform
to Build Customer Loyalty
Use our experiential marketing content to build customer
loyalty across any industry. Inspire, inform, and personalize every interaction
directly within the channels your customers already use: email, WhatsApp, app, or web.
Content for Everyone
Experiential Marketing for Every Industry
Experiential marketing is about connecting with customers through relevant and emotionally meaningful experiences, not just promotional messages. In highly competitive sectors such as tourism, banking, insurance, or mobility, the difference between a loyal customer and a lost one lies in the quality and relevance of the content you provide.
Our content is a strategic asset for companies across multiple industries looking to increase customer engagement and retention:
Food & Beverages
Engage consumers through gastronomic and leisure experiences
Insurance and financial companies
Differentiate with travel and leisure benefits for policyholders and premium clients
Mobility and intermodality
Turn journeys into experiences connected to the destination
Airlines and OTAs
Inspire destinations, recommend stopover experiences, and increase trip value
Loyalty Programs
Add real value to points and rewards with high-quality experiential content
Hotels and hotel chains
Create memorable moments with local
activities and events tailored to each guest
Our Experiential Content
How Our Loyalty Program
Software Works
Smartvel acts as the experiential content engine behind your platform. Integration is simple, and the impact is immediate:
1. Integrate via API. Connect Smartvel with your CRM, app, or loyalty platform through our content API. No complex developments required: clear documentation and dedicated technical support.
2. Personalize with real data. Our system matches each customer’s interests with our database of experiences, events, and destinations to generate truly unique recommendations. Each user receives relevant content—not generic destination content.
3. Deliver through the preferred channel. Share content where your customer is: push notifications, email, WhatsApp, your native app, or website. The image, tone, and style reflect your brand—the content and technology come from Smartvel.
How To Interact With Our Experiential Content
Advanced Personalization:
Every Customer Gets What They Love
Forget mass messages no one reads. With Smartvel, each person receives recommendations aligned with their real interests:
Smartvel’s content with your own look and feel.
Share personalized recommendations directly on your customers’ smartphones, email, or let them get inspired on your website.
Henry
received a notification about the Mad Cool Festival because he loves live music
Katy
received an email with artisan markets in London because she enjoys local shopping.
David,
a father, found in the app that Cirque du Soleil was coming to Toronto during his travel dates
Engagement
Engagement
This level of content personalization creates experiences customers remember and appreciate, translating directly into higher engagement, lower churn, and increased customer lifetime value (LTV).
Smartvel’s content with your own look and feel.
Share personalized recommendations directly on your customers’ smartphones, email, or let them get inspired on your website.
Stay tuned!
The Mad Cool Festival is already here!
Loves city markets.
Received an email with
events at The Borough Market Kitchen in London.
Stay-at-home dad. He found on the web that Cirque du Soleil is coming to town in Toronto.
Engagement
Customer Engagement Across All Channels
Keep your customers engaged throughout the entire lifecycle: before the trip, during their stay, and after they return. Smartvel gives you the tools to be present at every key moment with high-quality content that strengthens your brand:
Frequently Asked Questions about Experiential Marketing
What is experiential marketing?
Experiential marketing is a strategy that connects brands and customers through relevant, personalized, and emotionally meaningful experiences. Unlike traditional marketing based on one-way messaging, it focuses on creating memorable moments that increase engagement and loyalty.
In which industries does Smartvel’s experiential content work best?
Smartvel works with companies in tourism (airlines, hotels, OTAs, cruises), finance and insurance, mobility, loyalty programs, and food and beverage. Any company looking to offer added value through experiences can benefit from our content.
How does the platform integrate with our current systems?
Integration is done via our content API, compatible with major CRMs, email marketing platforms, and native apps. Our technical team supports the entire process from start to finish.
What communication channels does Smartvel support?
Smartvel enables personalized content distribution via email, WhatsApp, push notifications (native apps), websites, and any digital channel through our API. Content automatically adapts to each channel format
How long does implementation take?
Most basic integrations are completed within 2–4 weeks. More complex implementations with multiple channels and advanced personalization typically take 6–10 weeks.
Our Team is At Your Service.
Are you ready to elevate your content to new heights?