In our last post about searching for a travel industry bright spot, we found adaptability to be key. From fee flexibility to offering virtual tours and getaways, the always creative travel industry finds ways to feed that desire to explore the world. In this post we...
Since first being identified in late-2019 in the Wuhan region of China, the coronavirus pandemic has spread to dozens of countries around the world, and its impact is still unknown for anyone. But, amidst the sea of difficult and dramatic news, it’s important to...
The dynamics of the travel environment can sometimes be overly complicated. Not so long ago, the traveler’s attributes, behaviours, and demands were more simplistic and practical to address. Since then, the industry has been through changes in strategies and...
Investing in a good UX strategy can be the perfect solution to retain customers in the digital world. The online travel industry is becoming a crucial part of the travel and tourism sector. Each day users switch from offline to online and stay that way. Companies keep...
It is no secret that the airline industry is doing very well. With technology disrupting services, the smart carriers are learning to take advantage of every single touchpoint of the customer journey. The purchase of additional services along the booking process is...
